Effective Date: 12/31/2021
Last Updated: 01/01/2026
Welcome to Tag Lending Group, LLC (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our websites located at https://www.taglendinggroup.com and https://taglendinggroup.com (collectively, the “Service”).
By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy (https://taglendinggroup.com/privacy-policy). You also agree to comply with all applicable federal, state, and local laws and regulations, including, as applicable, the Truth in Lending Act (TILA), Real Estate Settlement Procedures Act (RESPA), Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA), Gramm-Leach-Bliley Act (GLBA), Unfair, Deceptive, or Abusive Acts or Practices (UDAAP), the Telephone Consumer Protection Act (TCPA), and applicable state mortgage licensing laws.
If you do not agree to these Terms or the Privacy Policy, do not use the Service.
Questions: info@taglendinggroup.com.
Tag Lending Group, LLC is a licensed non-delegated correspondent mortgage lender and mortgage broker operating in multiple states. Our activities are regulated by applicable state banking and financial services authorities. We maintain all required licenses and registrations for the jurisdictions in which we conduct business.
For licensing details by state, visit https://taglendinggroup.com/licensing or request a copy by emailing info@taglendinggroup.com.
All advertising and lead-generation practices are intended to comply with RESPA, the SAFE Act, the FTC Act, and applicable Consumer Financial Protection Bureau (CFPB) requirements.
We collect, use, and protect personal information in accordance with our Privacy Policy. We maintain administrative, technical, and physical safeguards designed to protect consumer information, including safeguards aligned with:
GLBA data security requirements
Red Flags Rule identity theft prevention requirements
CAN-SPAM Act
Federal Trade Commission (FTC) guidance
State privacy laws that may apply, including the California Consumer Privacy Act (CCPA), where applicable
Sensitive data (including Social Security numbers and credit-related information) is protected through access controls and other safeguards designed to detect and prevent unauthorized access.
We may integrate with third-party platforms such as HubSpot, Box, and Arive (“Third-Party Providers”). Third-Party Providers may maintain independent security and compliance programs. Your use of our Service remains subject to these Terms and our Privacy Policy.
Marketing Opt-Out: You may opt out of marketing communications at any time by following the unsubscribe instructions provided or emailing info@taglendinggroup.com.
If you use the Service to request information or apply for mortgage or financial services, you acknowledge and agree that:
You authorize us, as permitted by law, to obtain consumer reports and/or conduct soft or hard credit inquiries under the FCRA in connection with your request or application.
Any pricing, rate quotes, payment estimates, or product scenarios are estimates only and may change based on underwriting, verification, program requirements, and market conditions.
Required disclosures will be provided as applicable by law.
Electronic Communications and E-Sign Consent. You agree that we may provide required notices, disclosures, and communications electronically, unless you opt out where permitted by law and we are able to accommodate that request.
TCPA Communications Consent. By providing your phone number(s) and/or email address, you consent to receive communications from us regarding your inquiry, application, and related services by phone, text message (SMS), and email, including via automated technology where permitted by law. Consent is not a condition of obtaining credit. You may revoke consent at any time by replying “STOP” to any text message or by emailing info@taglendinggroup.com. Message and data rates may apply.
Please read this section carefully. It affects your legal rights.
Agreement to Arbitrate. Except as stated below, any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or your relationship with the Company (collectively, “Disputes”) will be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its applicable consumer arbitration rules.
No Class Actions. You and the Company agree that arbitration will be conducted only on an individual basis. Neither you nor the Company may bring a claim as a plaintiff or class member in any purported class, collective, or representative proceeding.
Carve-Outs. This arbitration agreement does not apply to:
Claims brought in small claims court, if eligible and filed in that court
Requests for temporary or preliminary injunctive relief to protect intellectual property rights or prevent unauthorized use of the Service
Government or regulatory enforcement actions (nothing in these Terms limits the authority of the CFPB, a state regulator, a state attorney general, or other governmental agency)
Costs. Payment of arbitration fees will be governed by the AAA rules. Where required by law or AAA consumer rules, the Company will pay or reimburse certain arbitration fees.
Venue. Arbitration will take place in the state where you reside, unless you and the Company agree otherwise, or the arbitrator determines a different location is appropriate under the AAA rules.
Jury Trial Waiver. If a Dispute is not subject to arbitration, you and the Company waive the right to a trial by jury to the fullest extent permitted by law.
We may provide access to third-party tools, applications, or services that we do not monitor or control. Access to such tools is provided “as is” and “as available,” without warranties of any kind. Your use of optional tools is at your own risk, and you should review the applicable third-party terms.
We may add new features or services to the Service. Any new features or services will be subject to these Terms unless we state otherwise.
Mortgage and Financial Services. Fees related to mortgage and financial services (including third-party fees and lender fees) are governed by the applicable loan disclosures, agreements, and applicable law, not by website purchase return rules. Nothing in this section limits rights you may have under applicable law.
Subscriptions (if applicable). Except where required by law or explicitly stated otherwise in writing, paid subscription fees are non-refundable.
Apparel and Merchandise (if applicable). We offer a 30-day return policy for eligible apparel items. To be eligible, items must be unworn or unused, with tags, in original packaging, and accompanied by proof of purchase. To request a return, contact info@taglendinggroup.com. Items returned without prior authorization may not be accepted. If approved, refunds will be issued to the original payment method after inspection. Bank processing times may vary.
If you submit comments, suggestions, ideas, or other content (“Comments”), you agree that the Company may use such Comments without restriction, including to improve products or services, without compensation to you.
You agree your Comments will not violate the rights of any third party, and will not contain unlawful, defamatory, or harmful content, or malware.
Information on the Service may contain typographical errors or inaccuracies. We reserve the right to correct errors and to update or cancel orders or information at any time without prior notice, including after an order submission, to the extent permitted by law.
You may use the Service only for lawful purposes. You agree not to use the Service:
In any way that violates applicable law or regulation
To exploit or harm minors
To send spam or unlawful solicitations
To impersonate the Company or another person
To infringe the rights of others or engage in fraud or harmful conduct
To disrupt, disable, overburden, or interfere with the Service
Use automated tools (robots, spiders, scrapers) to access the Service without written permission
Introduce malware
Attempt unauthorized access to any portion of the Service or related systems
Attack the Service via denial-of-service methods
Take any action that may damage or falsify Company ratings or reviews
We may use third-party service providers to help monitor and analyze use of the Service. These tools are intended to evaluate website performance and improve user experience. We do not intend to use analytics tools to collect Nonpublic Personal Information (“NPI”) as defined under GLBA from loan application systems.
Google Analytics. Google Analytics is a web analytics service offered by Google. Learn more about Google’s privacy practices at https://policies.google.com/privacy.
HubSpot. HubSpot tools may be used for customer relationship management and marketing automation. Learn more at https://legal.hubspot.com.
Your choices related to cookies, tracking, and marketing preferences are described in our Privacy Policy.
The Service is intended only for individuals eighteen (18) years of age or older. By using the Service, you represent that you are at least 18 and have legal capacity to enter into these Terms.
If you create an account, you are responsible for maintaining the confidentiality of your credentials and all activities under your account. You agree to notify us immediately of unauthorized access or use.
We may refuse service, terminate accounts, remove content, or cancel orders in our sole discretion, to the extent permitted by law.
The Service and its content (excluding user-submitted content) are owned by the Company and protected by U.S. and international laws. Company trademarks and trade dress may not be used without prior written consent.
We respect intellectual property rights. If you believe content on the Service infringes your copyright, email info@taglendinggroup.com with the subject line “Copyright Infringement” and include:
Your signature (physical or electronic)
A description of the copyrighted work
The URL/location of the allegedly infringing material
Your contact information
A statement of good faith belief
A statement under penalty of perjury that the information is accurate
You may provide feedback to info@taglendinggroup.com. You agree we may use feedback without restriction and without compensation, and that feedback is not confidential.
The Service may include links to third-party sites not controlled by the Company. We are not responsible for third-party content, policies, or practices. Use third-party sites at your own risk.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, error-free, secure, or free of harmful components.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING ATTORNEYS’ FEES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
IF LIABILITY IS FOUND, THE COMPANY’S TOTAL LIABILITY WILL BE LIMITED TO THE AMOUNT YOU PAID TO THE COMPANY FOR THE PRODUCT OR SERVICE AT ISSUE, IF ANY, DURING THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM, UNLESS APPLICABLE LAW REQUIRES A DIFFERENT LIMITATION.
Some states do not allow certain limitations, so parts of this section may not apply to you.
We may terminate or suspend access to the Service immediately, without prior notice, if you violate these Terms or for any reason permitted by law. Provisions that should survive termination will survive, including intellectual property, disclaimers, limitation of liability, and dispute resolution provisions.
These Terms will be governed by applicable federal law and, to the extent state law applies, the laws of the state where you reside and/or where the property securing a mortgage loan is located, without regard to conflict of law rules, except where preempted by federal law.
We may modify, suspend, or discontinue the Service (in whole or in part) at any time. We are not liable if the Service is unavailable for any period, to the extent permitted by law.
We may update these Terms by posting the revised version on the Service. Your continued use after posting means you accept the updated Terms. If you do not agree, you must stop using the Service.
No waiver is effective unless in writing. If any provision is found unenforceable, the remaining provisions remain in full force and effect.
BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THESE TERMS.
If you have questions about these Terms, contact us:
Email: info@taglendinggroup.com
Contact page: https://taglendinggroup.com/contact-us