Effective Date: December 31, 2021
Last Updated: September 29, 2026These SMS Terms of Use (“SMS Terms”) govern text message communications sent by or on behalf of Tag Lending Group, LLC (“Tag Lending Group,” “we,” “our,” or “us”).
By opting in to receive text messages from Tag Lending Group, you agree to these SMS Terms, subject to applicable federal and state law.
Program Description
Tag Lending Group offers SMS text message communications to provide information and updates related to mortgage inquiries, mortgage applications, customer service, appointments, employment opportunities, customer relationships, and, where separately authorized, marketing or promotional communications.
Depending on your relationship with us and the consent you provide, SMS messages may include:
- Appointment scheduling and confirmations
- Appointment reminders
- Interview scheduling and updates
- Loan inquiry follow-ups
- Mortgage application and processing updates
- Requests for documents or information
- Loan status and closing-related updates
- Customer-service communications
- Account or identity-verification communications
- Customer relationship and retention communications
- Mortgage-related opportunities or information
- Homeownership, property, home-value, or equity-related information
- General service updates
- Marketing or promotional communications where appropriate consent has been obtained
The specific messages you receive will depend on your relationship with Tag Lending Group, your interactions with us, the communication program involved, and the consent or authorization you have provided.
SMS Service Providers and Third-Party Applications
Tag Lending Group may use third-party technology platforms, communications providers, service providers, and applications to facilitate, manage, route, deliver, document, or support SMS communications.
These providers may include:
- HubSpot, Inc.
- SalesMessage, Inc.
- Tag Team Nation, LLC
- MILO (mymilo.ai), where applicable
Tag Team Nation
Tag Team Nation, LLC may act as an authorized marketing and communications service provider on behalf of Tag Lending Group.
Tag Team Nation does not independently own SMS consent obtained by Tag Lending Group and may use applicable information only as authorized and permitted in connection with the services it provides and applicable law.
MILO Third-Party Application
Tag Lending Group may use MILO (mymilo.ai) as a third-party application and technology service provider in connection with customer engagement, customer retention, mortgage-related opportunities, communications, and related customer relationship activities.
Depending on the MILO functionality enabled by Tag Lending Group, MILO may assist with customer engagement, follow-up, relationship management, identification of potential mortgage-related opportunities, and integration of information with Tag Lending Group's customer relationship management systems.
Where MILO is used in connection with SMS or related customer communications, information necessary to support those functions may be processed through or made available to MILO as permitted by applicable law, applicable agreements, and Tag Lending Group's Privacy Policy.
MILO is a third-party application and is not owned or operated by Tag Lending Group.
The use of MILO or another service provider does not independently expand the scope of your consent to receive marketing SMS messages. Marketing text messages will be sent only as permitted by applicable law and the consent you have provided.
For additional information regarding Tag Lending Group's use of MILO and other third-party service providers, please review our Privacy Policy.
Consent to Receive SMS Messages
When you voluntarily provide your mobile telephone number and affirmatively opt in to an applicable SMS program, you authorize Tag Lending Group and service providers acting on its behalf to send text messages to the telephone number you provided, consistent with the scope of your consent.
Depending on the program and applicable consent, messages may be sent using automated technology.
Where legally required, consent to receive marketing or promotional text messages will be obtained through an appropriate written or electronic authorization before such messages are sent.
Your electronic submission, checkbox selection, button press, electronic signature, or other affirmative action may constitute your electronic consent or signature where permitted by applicable law, provided the accompanying disclosure clearly explains the communications you are agreeing to receive.
Consent to receive marketing SMS messages is not a condition of obtaining a mortgage loan, receiving loan approval, purchasing goods or services, or applying for or obtaining employment.
Providing a telephone number by itself does not necessarily constitute consent to receive every category of SMS communication from Tag Lending Group. The nature and scope of consent depend on the disclosure presented when consent is obtained and applicable law.
Marketing and Informational Communications
Tag Lending Group may send different categories of SMS communications.
Marketing or Promotional Messages: Where applicable law requires prior express written consent for marketing or promotional messages, Tag Lending Group will seek such consent before sending those messages.
Transactional, Informational, or Service Messages: Messages concerning an existing inquiry, application, appointment, requested service, transaction, account, customer-service matter, or similar relationship may be subject to different consent requirements under applicable law.
Opting out of marketing communications does not necessarily prevent Tag Lending Group from sending communications that are independently permitted or required by law, such as certain transaction-related, security, fraud-prevention, or legally required communications, subject to applicable requirements and any applicable revocation of consent.
Message Frequency
Message frequency varies depending on:
- The SMS program
- Your mortgage inquiry or application activity
- Your interactions with Tag Lending Group
- Your appointments or requested services
- Your communication preferences
- The consent you provided
There is no guaranteed number of messages.
Message and Data Rates
Message and data rates may apply.
Your wireless carrier's standard messaging, data, and other charges may apply to messages sent or received under these SMS programs.
Tag Lending Group is not responsible for charges imposed by your wireless carrier.
Opting Out and Revoking Consent
You may opt out of applicable SMS communications at any time.
The easiest method is to reply STOP to a text message you receive from us.
Where supported, other commonly recognized opt-out words such as QUIT, END, CANCEL, UNSUBSCRIBE, REVOKE, or OPT OUT may also be processed as requests to stop applicable messages.
You may also communicate a request to revoke consent through another reasonable method made available by Tag Lending Group, subject to applicable law.
After receiving a valid opt-out or revocation request, Tag Lending Group will process the request within the timeframe required by applicable law.
You may receive one additional text message confirming your opt-out request where permitted by applicable law. That confirmation will not contain marketing or promotional content.
After your applicable opt-out becomes effective, messages covered by the opt-out will stop unless you subsequently provide new consent or another legal basis permits the communication.
Because different communications may be governed by different legal requirements or consent, the effect of an opt-out request will be determined in accordance with applicable law.
Re-Enrolling
If you previously opted out, you may be able to re-enroll in an applicable SMS program by following the opt-in instructions presented by Tag Lending Group or by providing new consent through another authorized method.
Replying START or SUBSCRIBE may re-enable messages where that functionality is supported.
New or renewed consent will apply according to the disclosure provided at the time of re-enrollment.
Help and Support
For assistance regarding an SMS message, you may reply HELP where supported.
You may also contact:
Tag Lending Group / Tag Team Nation
Website: https://www.TagTeamNation.com
Email: TagTeam@TheAngelilloGroup.com
Phone: (305) 503-8655Loan-Related Communications Disclaimer
SMS messages relating to mortgage inquiries, applications, loan processing, property information, home values, equity, potential mortgage opportunities, or similar topics are provided for informational and communication purposes unless expressly stated otherwise.
An SMS message does not, by itself, constitute:
- Loan approval
- Preapproval or prequalification unless specifically issued as such through appropriate channels
- A commitment to lend
- An extension of credit
- A credit decision
- An interest-rate lock
- A guarantee of rates or terms
- An official mortgage disclosure
- Legal, tax, or financial advice
Required mortgage disclosures, notices, agreements, and other legally required documents will be provided separately through appropriate channels as required by applicable federal and state law.
Employment-Related Communications
Where you separately consent to employment-related SMS communications, Tag Lending Group may use text messaging for interview scheduling, recruiting updates, appointment changes, or other employment-related communications.
Consent to receive recruiting or employment-related text messages does not guarantee an interview, offer of employment, or employment relationship and is not a condition of an employment decision.
Mobile Information and SMS Consent
Tag Lending Group does not sell SMS opt-in consent or mobile telephone information to third parties for their own independent marketing or promotional purposes.
SMS opt-in data, consent records, and mobile information may be provided to service providers, communications platforms, carriers, aggregators, technology providers, or other vendors as reasonably necessary to facilitate or support Tag Lending Group's messaging program and related business functions, subject to applicable law and contractual requirements.
This may include providers such as HubSpot, SalesMessage, Tag Team Nation, and, where applicable to the particular communication or customer relationship, MILO.
Service-provider access to such information does not authorize those providers to independently market unrelated products or services to you using Tag Lending Group's SMS consent.
Privacy and Data Security
Your privacy is important to us.
Information collected or processed in connection with our SMS programs is handled in accordance with Tag Lending Group's Privacy Policy and applicable privacy, consumer-protection, communications, and data-security requirements.
We maintain administrative, technical, and physical safeguards designed to protect personal information. However, SMS is not a completely secure communication method, and we cannot guarantee the security of information transmitted through text messaging.
Do not send highly sensitive information through SMS unless specifically instructed to use an authorized secure method. This includes Social Security numbers, passwords, complete financial account numbers, or other sensitive authentication information.
For additional information regarding how Tag Lending Group collects, uses, shares, retains, and protects personal information—including information involving third-party applications such as MILO—please review our:
Privacy Policy:
https://lending.tagteamnation.com/tlg-privacy-policy?hsLang=enWireless Carrier Disclaimer
Wireless carriers are not responsible for delayed or undelivered messages.
Message delivery is subject to effective transmission by your wireless carrier and network availability. Tag Lending Group does not guarantee that every SMS message will be delivered or received within a particular timeframe.
SMS functionality may not be available through every carrier, device, or geographic area.
Compliance With Applicable Law
Tag Lending Group's SMS communications are intended to be administered in accordance with applicable federal and state communications and consumer-protection requirements, including the Telephone Consumer Protection Act (“TCPA”), applicable FCC regulations, and other applicable telemarketing, privacy, and electronic-communications requirements.
Requirements may vary depending on the nature of the message, technology used, recipient, jurisdiction, consent provided, and other circumstances.
Nothing in these SMS Terms limits any consumer right that cannot legally be waived or restricted.
Changes to These SMS Terms
We may modify these SMS Terms periodically to reflect changes in our messaging programs, technology, service providers, business practices, or applicable legal and regulatory requirements.
When material changes are made, we will update the “Last Updated” date above and provide any additional notice required by applicable law.
Changes to these SMS Terms do not retroactively expand the scope of an individual's consent where additional consent is required by applicable law.
Contact Information
For questions regarding these SMS Terms or Tag Lending Group's SMS communications, contact:
Tag Lending Group, LLC
335 S. Biscayne Blvd, Suite 2809
Miami, FL 33131Email: info@taglendinggroup.com
For messaging support:
Email: TagTeam@TheAngelilloGroup.com
Phone: (305) 503-8655